Kind Counselors - About Us

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Kind Mental Health Counselors was founded with the belief that true healing begins with kindness. Empathy and warmth are at the heart of everything we do.

Life's challenges can sometimes feel overwhelming, but we believe that seeking support is the first courageous step toward healing and growth. At Kind Mental Health Counselors, we offer a collaborative journey where you work hand-in-hand with our trained professionals to explore your thoughts, feelings, and behaviors, with the ultimate goal of enhancing your mental health and overall well-being.

Our team of compassionate counselors provides safe, non-judgmental support where you can freely share your concerns, gain profound insights, and develop effective coping strategies to navigate life's complexities. We understand that mental health care is not one-size-fits-all. We focus on treating the whole person—mind, body, and spirit—because we know that true healing is holistic.

What truly sets us apart is our unwavering commitment to accessibility and convenience. We break down barriers by offering counseling services both in office and online. This means you can connect with your therapist from the comfort and privacy of your own home, office, or any space where you feel most at ease. Through secure and confidential video and phone sessions, we bring the support you need right to your fingertips, making mental health services more accessible than ever before.

We are also deeply committed to giving back to our community. Through various outreach programs and initiatives, we strive to make a positive impact beyond the confines of our counseling sessions. We believe that fostering good mental health and well-being is not just about individual healing, but also about uplifting and supporting the communities we serve.

Whether you're struggling with anxiety, depression, relationship issues, or simply seeking personal growth, our dedicated team is here to walk alongside you, offering unwavering support every step of the way. Your journey to inner peace and fulfillment begins here.

The care you deserve is just a click away.

Megan Friol, LMHC-D

Megan is a co-owner of Kind Mental Health Counselors, a Licensed Mental Health Counselor in New York and a registered out-of-state telehealth provider in Florida and Vermont. She has additional training in Progressive Counting by the Child Trauma Institute. She has extensive experience with crisis management and is passionate about working with adults and children on an individual basis, using an eclectic therapeutic approach. Megan received her M.S. in Clinical Mental Health Counseling from Niagara University and her B.A. in Psychology from Daemen College. Megan is a member of the American Counseling Association and the Buffalo/Niagara Chapter of the New York Mental Health Counselors Association.

From Megan:

“Mental health is an integral part of our overall wellbeing and I am enthusiastic about helping others achieve life-long wellness. I believe that the therapeutic relationship is a partnership; my goal is to meet you where you are and provide you with a safe, confidential, nonjudgmental, and friendly environment to express and process your thoughts and feelings. I hope that my collaborative, empathetic, and trauma-informed perspective will support you in achieving your goals. I will walk alongside you on your path to wellness and provide you with the tools you need to both determine and achieve your goals (and maybe have a good laugh or two along the way). Let’s figure this out together!"

Kaylee Scicolone, LMHC-D, CASAC-MC

Kaylee is a co-owner of Kind Mental Health Counselors, a Licensed Mental Health Counselor and Master Credentialed Alcohol and Substance Abuse Counselor in New York, and a registered out-of-state telehealth provider in Florida. She has additional trainings in Trauma-focused Cognitive Behavioral Therapy and meditation. Kaylee uses an eclectic therapeutic approach in working with adults, children, couples and families. Kaylee received her M.S. in Clinical Mental Health Counseling from Niagara University and her B.A. in Psychology from University at Buffalo. Kaylee is also a member of the American Counseling Association.

From Kaylee:

“I have an innate compassion for people and really love to focus on being the best therapist for my clients. I take pride in the rapport I build with my clients and give my easy-going personality the credit for developing relationships with unconditional positive regard. I believe in long-term wellness; just as you go to a chiropractor when your back is bothering you, I like to create an environment where clients can always feel welcome to reach out to me and pick up where we last left off. I enjoy developing a professional friendship with clients, one where we focus on improving your mental health goals but also get to celebrate your daily successes. Overall wellness consists of a balance of not just mental and physical health but also satisfaction in vocation and relationships, financial stability, spirituality, and connection. I enjoy helping you achieve balance in all areas of your life so you may achieve the fulfillment you’ve been looking for.”

Lisa Marek, LMHC

Lisa is a Licensed Mental Health Counselor in New York. She has additional training in Dialectical Behavioral Therapy (DBT) and has additional training in Chronic Pain, Grief and Loss, and Cognitive Behavioral Therapy (CBT) to treat anxiety and depression. She uses an eclectic approach and enjoys working with adults on an individual basis. Lisa received her M.S. in Mental Health Counseling from St. Bonaventure University and her B.A. in Psychology from the University of New York at Buffalo. Lisa is also a member of the American Counseling Association.

From Lisa:

“I believe good mental health is equally as important as good physical health. I am enthusiastic about helping people to achieve and maintain balance in their lives. Primary to my approach is a good therapeutic alliance between myself and the people I provide therapy to. I try to meet you where you are at, by listening and seeking to understand your needs and desires. Whether it be to gain satisfaction in relationships, spirituality, vocation, finances, or other areas of your life, I will work with you to develop and achieve your goals. I focus on helping my clients feel safe and comfortable when I am working with you. My awareness of cultural differences and similarities, and my warm and empathic personality, allow me to make a connection with people; to gain your trust in my ability to help you obtain a sense of satisfaction in your life. I only ask that you believe in the possibility that you can find the peace you are looking for.”

Mackenzie Northrup, LMHC, NCC

Mackenzie is a Nationally Certified Counselor and a Licensed Mental Health Counselor in New York State. She is certified in Progressive Counting (PC) by the Trauma Institute and Child Trauma Institute, and has additional training in Eye Movement Desensitization and Reprocessing (EMDR), Acceptance and Commitment Therapy (ACT), Dialectical and Behavioral Therapy (DBT), and Cognitive Behavioral Therapy (CBT). She utilizes both scientific-based and holistic approaches in her therapeutic work to be both integrative and individualistic with each client. Mackenzie received her M.S. in Community Mental Health Counseling from the University of Rochester Warner School of Education, and her B.A. in Psychology from the University at Buffalo. She is also a member of the American Counseling Association, The International Association for Resilience and Trauma Counseling, and the New York Mental Health Counselors Association in both the Buffalo/Niagara Chapter and the Greater Rochester Chapter.

From Mackenzie:

“My personal and professional experience has given me a deep understanding of what it means to lose control and how to help you navigate that challenging feeling. I know what it is like to not be able to do certain things and feel different from everyone else in the room. This has enabled me to connect and empathize with those who are often marginalized. I know what it is like to be misunderstood and mislabeled, and I will continue to fight alongside you to increase understanding, help you release oppressive narratives, and reclaim your story. Having navigated multiple systems in my career, I have learned the importance of advocacy and amplifying your voice so that you are a partner in your treatment. That’s why I believe it is important to not just be accommodating, but to also be inclusive. All while incorporating a sense of mindful playfulness and creativity, and allowing space for lightness and humor in the therapeutic process!”

FrankieLynn Rooney, LMHC

FrankieLynn is a Licensed Mental Health Counselor in New York State. She specializes in working with children, adolescents, and adults in the areas of anxiety, depression, self-esteem issues, and major life transitions. She has experience working in many different settings including outpatient, community and private practice. FrankieLynn received her M.S. in Mental Health Counseling from Long Island University Post, and her B.A. in Psychology from Adelphi University.

From FrankieLynn:

“Helping others has been a passion of mine for as long as I can remember. Reflecting on my adolescent years reminds me how important it is to have someone to talk to about our feelings and emotions. Now, as a married mother of two, I also understand the lifestyle changes and everyday stressors that come with these roles. My goal is to provide a safe space for individuals to explore their thoughts, feelings, and worries without judgment. I can assist you in developing healthier coping skills, improving relationships, and creating a more positive self-image to enhance your overall quality of life. I will take the time to truly get to know you. It’s important for me to gather all the information necessary to build a healthy therapeutic relationship. This way, we can work together on developing the goals you want to achieve. I look forward to being a part of your journey!”

Virginia Czaplewski, LMHC

Virginia is a Licensed Mental Health Counselor in New York and Florida. Virginia uses an eclectic therapeutic approach. She is certified in play therapy and has training in Cognitive Behavioral Therapy (CBT), Solution-Focused Brief Therapy (SFBT), and Adlerian techniques. Virginia received her M.A. in Counselor Education from University of Central Florida and her B.S. in Psychology with a minor in Sociology from Caldwell University. Virginia is a member of the Buffalo/Niagara Chapter of the New York Mental Health Counselors Association.

From Virginia:

“Throughout my time as a therapist, I have had the opportunity to work with people of ages ranging from toddlerhood to later adulthood, from various backgrounds, and in several different clinical settings. These experiences have helped shape me into the person I am today on a personal and professional level. My goals as your therapist are to create a space that emulates safety and compassion, to help you reflect and connect with yourself more, and to encourage you to continue to be who you are, at the core of who you are, while advocating for the changes that you believe align with your personal values and goals. I see my role in your therapeutic process as someone working alongside of you; and I believe that you are the expert on you and your own lived experiences. My aim as your co-pilot on this journey is to listen without judgment, collaborate with you on identifying therapeutic goals, and to share clinically backed tools and strategies to navigate challenges together. I believe in the importance of bringing awareness and understanding to our thoughts and feelings, and the power of acceptance, belonging, and community. I am direct in my approach, am an advocate for therapy based homework, and I genuinely appreciate humor and feedback. On a personal note, I am a sociable introvert, proud parent of a human and fur-children alike, and an outdoorsperson!”

Olivia Geary, MHC-P

Olivia is a mental health counselor with a limited permit to practice in New York State. She has additional training in grief counseling, trauma-informed care, and ADHD, along with experience in several settings including a psychiatric and rehabilitation hospital, a Buffalo charter school, and agencies. Her focus is primarily with adults, families, and couples utilizing an eclectic therapeutic approach in order to successfully meet the needs of a plethora of different and unique presenting issues. Olivia obtained her M.S. from Canisius College and B.A in psychology from Buffalo State University. Olivia also is a member of the American Counseling Association.

From Olivia:

“I believe life is about having fun, especially when it comes to bettering ourselves! My intention is to meet you where you are at in order to build a strong, supportive rapport to successfully achieve your dreams. Learning about your cultural and religious differences helps me to assist you in finding the most applicable therapeutic tools to take with you for the rest of your life. Mental wellness is a culmination of consistent work on an individual's overall wellbeing. Through motivation, support and validation, we can build a foundation to uncover the best version of you. Together, we can embark on the beauty of change in your mental, physical, spiritual, financial, or relationship situations to create a hopeful and inspiring future.”

Kasey Roman, MHC-P

Kasey is a mental health counselor, with a limited permit to practice in New York State. She has training and experience in grief counseling, marriage counseling, medical trauma, depression, anxiety, addictions, and special needs parenting. Her focus is primarily with adult and teen individuals, and groups. She loves to utilize an eclectic approach in counseling, tailored to best meet the needs of the individual. She is also skilled with faith-based integration when requested. Kasey received her M.S. in Mental Health Counseling from Liberty University and her B.A. in Psychology from SUNY Empire State College.

From Kasey:

“My passion for coming alongside individuals in their counseling journey has grown and evolved through personal and professional experiences. We have an opportunity to overcome obstacles that arise in our lives, and achieve personal and emotional goals. Sometimes we don’t know what those obstacles are, or what tools you can use to overcome them. I hope to help you with both of those questions. I strive to make the counseling experience safe and client centered. I have seen the positive impact this can have for individuals, and hope to continue to see that success in your own life!”

David Gomez, MHC-P

David is a mental health counselor with a limited permit to practice in New York State. He has over five years of experience in the human services field, working with individuals facing intellectual disabilities, substance use challenges, and mental health concerns. David has worked extensively with clients from diverse backgrounds, including Caucasian, African American, and Hispanic communities. His counseling methods are rooted in behaviorism and cognitive-behavioral therapy (CBT). His approach is shaped by coursework in cultural studies and professional experiences, fostering a commitment to continuous learning to best serve his clients. David received his M.S. in Mental Health Counseling from Pace University and his B.A. in Human Services from SUNY Potsdam.

From David:

“Growing up with a brother with Autism Spectrum Disorder inspired me to pursue a career in the human services field, with a goal of helping people feel understood and supported, particularly those in underserved communities. My greatest strength is offering true empathy—not just sympathy—in the client-counselor relationship. I strive to actively listen, objectively understand, and reflect on your concerns to help you work toward achieving your goals and potential. Together, we will collaboratively set goals, outline the steps needed to achieve them, and engage in open, honest sessions to help you reach your desired outcomes."

Jamie Kelly, MHC-P

Jamie is a mental health counselor with a limited permit to practice in New York State. She has experience working with young adults, families, and individuals managing anxiety, addiction, depression and Borderline Personality Disorder (BPD). Her therapeutic approach draws on her expertise in mindfulness, Cognitive Behavioral Therapy (CBT), Solution Focused Brief Therapy (SFBT), Humanistic Therapy, Psychodynamic Therapy, Dialectical Behavior Therapy (DBT), and Acceptance and Commitment Therapy (ACT). Jamie received a B.S. in Sociology from Northeastern University and M.A. in Clinical Mental Health Counseling from Medaille College.

From Jamie:

“I bring a compassionate and client-centered approach to the practice, specializing in holistic treatment that considers the mind, body, and spirit. With a deep commitment to inclusivity, I create a safe and welcoming environment for individuals from all walks of life. I empower clients to build resilience, foster self-awareness, and navigate life’s challenges with confidence. I believe in the transformative power of empathy and kindness, guiding clients towards healing and growth through authentic connection and trust. Outside of the practice, I enjoy volunteering in the community, skiing, gardening and spending time with family and my three dogs, further nurturing a holistic approach to life and wellness. I am honored to walk alongside my clients on their journey toward healing and fulfillment."

Kelly Wilkinson, MHC-P

Kelly is a mental health counselor with a limited permit to practice in New York State. She specializes in working with children, adolescents, and adults who are navigating a variety of mental health challenges including anxiety, depression, and trauma. Kelly has experience in multiple settings including a psychiatric hospital, outpatient clinic, public school, and a children’s summer camp. Kelly uses a client-centered approach to appropriately meet each client’s needs – often with a focus on Cognitive Behavior Therapy (CBT) techniques and strategies. Additionally, Kelly has experience working with couples and families, utilizing Emotionally Focused Therapy (EFT) and other relational techniques to improve communication, resolve conflict, and rebuild trust in relationships. Kelly received a M.S. in Education from SUNY Fredonia and an MSEd in Clinical Mental Health Counseling from St. Bonaventure University.

From Kelly:

“My top priority is to create a warm, empathetic space where my clients feel safe to grow, learn, heal, and find peace within themselves and their relationships. I believe kindness is essential to recovery, and I strive to offer it to every client, hoping they will extend that same kindness to themselves. I deeply value and respect each client’s cultural background and worldview, integrating it thoughtfully into our treatment approach. It is an honor to be part of my clients' journeys, and together, we can work towards healing and lasting change."

Lauren Ryan, MHC-P

Lauren is a mental health counselor with a limited permit to practice in New York State. She has experience working with children, adolescents, and adults who are navigating a variety of mental health challenges. Lauren has training in Emotional Freedom technique (EFT), Cognitive Behavioral Therapy (CBT), Dialectical Behavioral Therapy (DBT) and Exposure Relapse Prevention Therapy (ERP). Lauren received a B.A. in Psychology from the University at Buffalo and an M.S. in Clinical Mental Health Counseling from Medaille College. She is a member of the American Psychological Association (APA).

From Lauren:

"One of the things I love most about being a therapist is having the privilege to hear people’s stories—getting to know who they are, what they’ve been through, and where they hope to go. I take a collaborative and compassionate approach to therapy, meeting each person where they are and working together to identify what matters most to them. On a personal note, I find balance and joy through crocheting and other crafty adventures."

Marissa Zittel, Admin

Marissa is our Administrative Assistant and she is dedicated to creating seamless organization and exceptional support to both our clients and clinicians. Marissa brings warmth and efficiency to every task and has a passion for keeping things running smoothly. She is here to ensure everything behind the scenes is handled with care and precision.

From Marissa:

"I understand that taking that first step to reach out may be the hardest. I welcome anyone who needs assistance with scheduling, billing, or any other inquiries to please feel free to reach out with any questions or concerns."

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